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Leisurecraft

Dundalk Leisurecraft Chimney & Heat Shield Set For Hudson and Neptune Sauna

SKU BSB212SH
$1,296.00
$1,296.00

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Gallant Living, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

  • If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
  • If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@gallantliving.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Dundalk Leisurecraft Chimney & Heat Shield Set For Hudson and Neptune Sauna

Description

Note: All Dundalk Leisurecraft Products will take 14 days before they can be shipped. Please refer to the Delivery & Order Cancellation Policy or reach out to us if you want a detailed delivery date.

Chimney & Heat Shield for Hudson and Neptune Sauna

Product Specifications

Dundalk Leisurecraft Chimney & Heat Shield Set For Out the Side Wall Product Specifications

 

Gross Weight: 130

Harvia Chimney out Back Wall Measurement

Product Manual

Assembly Instruction

Delivery & Order Cancellation Policy

Please make sure to read the following Order Change Policy and Drop Ship Policy BEFORE you submit the order. Feel free to reach out to us for support if you have any questions in regards to the Sauna order.

Order Change Policy

Drop Ship Policy


Residential Drop Ship Information

Please make sure to read the drop ship information and follow the instructions in order to receive your saunas. Feel free to reach out to us for support if you have any questions in regards to the Sauna order.

Dundalk LeisureCraft Responsibilities

  1. Building and packing your sauna in a crate
  2. Arranging for shipping to your home 

Trucking Company Responsibilities

  1. Making an appointment to deliver your sauna
  2. Delivering your sauna to the end of your driveway or curbside
    1. The trucking company is NOT responsible for unloading the sauna
    2. The trucking company is NOT going to back their truck into your driveway
    3. Most times the trucking company will deliver with an 18 wheel truck. i. Will this size truck fit on your road or neighborhood?
  3. If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.
  4. If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer needs to decide how they are going to get the crate off the truck.

Customer Responsibilities

  1. Returning phone calls to the trucking company in a timely manner, to arrange delivery
  2. Determining how the sauna is going to be unloaded from the truck
    1. Crates will vary from 6 feet long to 14 feet long
    2. The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna
  3. Customer is responsible for unloading the sauna crate from the truck
    1. Suggested methods for unloading the truck
      1. Use a forklift or other mechanical piece of equipment
        1. When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
        2. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home
        3. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck
  4. If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL). Immediately, contact your dealer or Dundalk, so we can contact the shipper. 
    1. Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.”

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